Position Title: Coordinator, Membership & Conferences
Location: New York, N.Y (Hybrid)
Reports to: Vice President, Membership & Investor Services
Company Background: MFA, based in Washington, DC, New York, Brussels and London, represents the global alternative asset management industry. MFA’s mission is to advance the ability of alternative asset managers to raise capital, invest, and generate returns for their beneficiaries. MFA advocates on behalf of its membership and convenes stakeholders to address global regulatory, operational, and business issues. MFA’s member firms collectively manage a diverse group of investment strategies. Member firms help pension plans, university endowments, charitable foundations, and other institutional investors to diversify their investments, manage risk, and generate attractive returns over time.
Position Summary: The Coordinator, Membership & Conferences, will be responsible for providing administrative and organizational support to the Chief Operations Officer (COO), Managing Director, Sponsorship & Conferences, and the Vice President, Membership and Investor Services.
Essential Responsibilities:
- Under the direction of the Vice President, Membership & Investor Services, this role will provide administrative support to the COO, Managing Director, Sponsorship & Conferences and the Vice President, Membership and Investor Services.
- Arrange domestic and international travel arrangements.
- Manage and submit business expenses and invoices in a timely manner, includes verifying charges, facilitating approval process, and reporting.
- Support the planning and execution of key meetings, including content preparation and coordination with meeting participants to compile materials, scheduling, and logistics.
- Prepare PowerPoint presentations and distribute correspondence.
- Coordinate across MFA offices, working closely with other coordinators to schedule meetings with NY-based and other Leadership team members and members and prospective members of MFA.
- Coordinate office maintenance requests and assist with IT troubleshooting, receive mail/deliveries, process shipments, and maintain office supply inventory.
- Ensure café is kept clean and stocked, coordinate staff meals.
- Assist with preparing background materials for member meetings including online research and the creation of concise biographies and firm descriptions.
- Support ad hoc membership events including small luncheons, dinners, forums. Create invitations, track RSVPs, and input attendance into CRM.
- Support MFA’s new member business development and investor relations by creating and tracking follow-ups.
- Support the programming team by coordinating speaker prep calls, managing speaker communications, ensuring all logistics and content requirements are met ahead of events.
- Assist with delivering hands-on support during live events, including registration, speaker coordination, attendee assistance, and troubleshooting. Ensure smooth execution and a high-quality experience for all participants.
- Distribute conference access codes as needed. Maintain accurate tracking systems to ensure proper allocation and usage.
- Serve as back-up on Higher Logic communications for members and conference teams.
- Serve as back-up to implement necessary changes and updates to support programming and engagement goals.
- Provide administrative support to other internal teams, as needed;
- Perform other duties, as assigned.
Qualifications and Requirements:
- Bachelor’s degree is preferred.
- Minimum of 2 years of experience in administrative support or office management, or related experience.
- High level of professionalism and attention to detail.
- Demonstrated ability to work collaboratively in a team-oriented culture that values the importance of being a good teammate, communicator, and partner.
- Excellent interpersonal, written, and verbal communication skills.
- Demonstrated ability to self-start, think ahead, problem solve, and engage proactively with high professionalism, reliability, and accountability.
- Strong time management skills and ability to manage multiple and changing priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
- HTML coding abilities are a plus.
- Occasional domestic business travel is required.
Benefits of Working at MFA:
- Comprehensive healthcare plan options to include medical, dental, and vision
- Competitive compensation package
- Retirement savings plan
- Other ancillary benefits (disability plans, flexible spending accounts, life insurance, and more)
- Hybrid work schedule (Mon/Fri- remote; Tues-Thurs: in-office)
- Generous paid parental leave and transition time
- Professional development and career opportunities
- Internal Engagement committee
- Generous paid time off and holidays
- Staff retreats
- Healthy food and snacks
Disclaimer: The annual base salary range for this position is $85,000 – $95,000. Additionally, employees are eligible for an annual discretionary bonus. Please note that the annual base salary range provided is a general guideline and compensation decisions are dependent on a variety of factors. These factors include, but not limited to, the scope and responsibilities of the position, years of work experience, work location, education/training, internal peer equity, and external market data
